Outlook PST Errors and File Corruption

I had two users complain about errors in Outlook 2003 running on XP-Pro recently that uses a POP3 account. Two of the errors were:

C:\DOCUME~1\lynda\LOCALS~1\Temp\WERcd7a.dir00\OUTLOOK.EXE.mdmp

C:\DOCUME~1\lynda\LOCALS~1\Temp\WERcd7a.dir00\appcompat.txt

In researching this, one of our IT Team members suggested the “scanpst.exe” tool that comes with Microsoft Office. I followed up with additional research on this and found a Microsoft Office link that provides detailed directions that are easy to follow.

I ran the “scanpst.exe” tool on both PST files, the tool identified over 80 errors in each PST file, and it then successfully corrected all of the errors or file corruption in Outlook. Both Outlook PST files functioned error-free after running this tool! What a great tool along with good documentation from Microsoft.