Church IT Management Survey Results - Top 8 Findings

Now that my dissertation has been approved, I want to publish some key findings of the survey. Analysis of the top eight questions based on the lowest mean score of the answers suggests the following situation at churches.

1. Information technology leadership does not regularly participate in spiritual ministry strategic planning (Question 11).
2. No or little information technology performance metrics are collected; this suggests that information technology resource management and planning maybe missing important performance data that could help support funding or staffing requests (Question 8).
3. Information technology business processes are not used consistently; therefore, procedures and processes may not be consistent (Question 4).
4. Information technology funding is not sufficient to meet the needs of the church’s spiritual mission, therefore, the mission maybe limited and possibly does not meet its goals (Question 14).
5. Not all of the church’s technology resources are included in an IT management plan, therefore, the church may not have a holistic view of their technology resources and possibly lack support capacity for some technology resources (Question 17).
6. Documentation of information technology resources is not performed; this suggests that there is room for improvement in terms of maintenance of information technology resources in terms of service restoration (Question 7).
7. IT strategic planning is not taking place on a regular basis, therefore, the church may possibly be missing opportunities to align IT to the spiritual mission (Question 10).
8. The ministry side of the church is not working closely with the IT staff, therefore, they maybe missing opportunities to maximize the use of technology resources (Question 12).